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Quality Healthcare from the Comfort of Your Home
At BHS Health Center, we believe healthcare should be accessible, convenient, and fit into your busy life. Our telehealth services allow you to connect with your healthcare provider through secure video or phone appointments, bringing expert medical care directly to you—wherever you are.
Quality Healthcare from the Comfort of Your Home
At BHS Health Center, we believe healthcare should be accessible, convenient, and fit into your busy life. Our telehealth services allow you to connect with your healthcare provider through secure video or phone appointments, bringing expert medical care directly to you—wherever you are.
What Is Telehealth?
Telehealth, also known as telemedicine, uses technology to provide healthcare services remotely. Through a secure video connection on your smartphone, tablet, or computer, you can see and speak with your healthcare provider in real-time, just like an in-person visit but without leaving your home or office.
Services Available via Telehealth
Primary Care Consultations Discuss new symptoms, follow up on existing conditions, get medical advice, and receive treatment recommendations for non-emergency health concerns—all from the comfort of home.
Chronic Disease Management Monitor and manage ongoing conditions like diabetes, high blood pressure, asthma, and heart disease with regular virtual check-ins. Review test results, adjust medications, and discuss your progress with your provider.
Behavioral Health & Mental Health Care Access therapy, counseling, and psychiatric services through private, confidential video sessions. Telehealth is particularly effective for mental health treatment and eliminates barriers to seeking help.
Medication Management Review your medications, discuss side effects, request refills, and make adjustments to your prescriptions during a telehealth visit. Your provider can send prescriptions directly to your pharmacy.
Follow-Up Appointments No need to take time off work or arrange transportation for routine follow-up visits. Connect with your provider virtually to discuss test results, check on your recovery, or adjust your treatment plan.
Minor Illness & Symptom Evaluation Feeling under the weather? Get evaluated and treated for colds, flu, sinus infections, allergies, skin rashes, urinary tract infections, and other common conditions without exposing yourself or others.
Health Consultations & Second Opinions Discuss health concerns, ask questions about diagnoses or treatment options, and get expert medical opinions through convenient virtual consultations.
Prescription Refills Connect with your provider to discuss and obtain prescription refills without needing to come into the office.
Women's Health Discuss birth control options, review lab results, address concerns about menstrual issues, menopause symptoms, and other women's health topics that don't require a physical exam.
Men's Health Confidentially discuss sensitive topics like erectile dysfunction, low testosterone, prostate health, and other men's health concerns from the privacy of your own space.
Preventive Care Counseling Receive guidance on diet, exercise, weight management, smoking cessation, stress reduction, and other preventive health strategies through virtual coaching sessions.
Benefits of Telehealth
Convenience & Time Savings No commute, no parking hassles, no waiting room time. Connect with your provider from home, work, or anywhere with internet access. Appointments fit easily into your lunch break or busy schedule.
Reduced Exposure to Illness Especially important during cold and flu season or when you're already sick, telehealth keeps you away from other potentially contagious patients in waiting rooms.
Access to Care Can't take time off work? Limited transportation? Mobility challenges? Telehealth removes these barriers, making it easier to get the care you need when you need it.
Continuity of Care Stay connected with your regular provider even when traveling, relocating temporarily, or facing circumstances that make in-person visits difficult.
Privacy & Comfort Discuss sensitive health topics from the privacy of your own space. For many patients, particularly regarding mental health or personal concerns, this added comfort level encourages more open communication.
Same Quality Care Telehealth visits provide the same high-quality care as in-person appointments. Your provider can see you, hear you, review your medical history, and make informed medical decisions.
Cost-Effective Save on transportation costs, parking fees, and time away from work. Many insurance plans cover telehealth visits at the same rate as in-person visits.
How Telehealth Appointments Work
1. Schedule Your Appointment Call us at (424) 456-8933 or visit our contact page to schedule a telehealth appointment. Let us know you prefer a virtual visit when booking.
2. Receive Your Connection Link Before your appointment, we'll send you a secure link via email or text message. You'll also receive instructions and reminders about your upcoming visit.
3. Prepare for Your Visit Find a quiet, private space with good lighting and internet connection. Have your insurance card, medication list, and any questions ready. Test your device's camera and microphone.
4. Connect at Appointment Time Click the secure link we provided a few minutes before your scheduled time. Our system will connect you with your provider when they're ready.
5. Have Your Appointment Speak with your provider just as you would in person. Discuss your concerns, answer questions, show any visible symptoms, and receive medical advice and treatment recommendations.
6. Follow-Up Care After your visit, you'll receive visit notes, prescriptions (sent directly to your pharmacy), lab orders if needed, and follow-up instructions through our patient portal.
What You Need for a Telehealth Visit
Technology Requirements
- A smartphone, tablet, or computer with a camera and microphone
- Reliable internet connection or cellular data
- Updated web browser (Chrome, Safari, Firefox, or Edge)
- The ability to receive emails or text messages
No Special Apps Required Our telehealth platform works through your web browser—no need to download special software or apps. Simply click the link we send you.
Technical Support Having trouble connecting? Our staff is available to help troubleshoot technical issues and ensure you can access your appointment.
When Telehealth May Not Be Appropriate
While telehealth is excellent for many situations, some conditions require in-person evaluation:
- Emergencies or life-threatening conditions (call 911)
- Severe injuries or trauma
- Conditions requiring physical examination or diagnostic procedures
- Situations where hands-on assessment is necessary
- First-time diagnosis of complex conditions
Your provider will let you know if you need to come in for an in-person visit instead.
Insurance & Costs
Most insurance plans, including Medicare and Medicaid, cover telehealth visits. Coverage and copays are typically the same as in-person visits. We’ll verify your insurance coverage when you schedule your appointment.
Privacy & Security
Your telehealth visit is completely confidential and HIPAA-compliant. We use secure, encrypted technology to protect your privacy and medical information. No one can access your visit without authorization.
Get Started with Telehealth Today
Experience the convenience of modern healthcare. Whether you need routine care, have a health concern, or want to follow up on treatment, our telehealth services make it easy to stay connected with your healthcare team.
Ready to schedule your telehealth appointment? Call us at (424) 456-8933 or visit our contact page to book your virtual visit today.
FAQs
Common Questions & Answers
Can I walk in?
Yes. BHS Family Health Center accepts walk-ins as availability allows. For fastest service, book ahead.
Can I schedule an appointment?
Yes. Book online or call (424) 456-8933. We’ll confirm by text/email.
Do you see children?
Yes. BHS Family Health Center provides pediatric and family care.
Do you provide prenatal care?
Yes. We can begin prenatal intake, coordinate labs, and connect you with ongoing OB care through the BHS network.
Are telehealth visits available?
Yes. Many visits can be done by video. Call (424) 456-8933 or use the Contact page to set up a telehealth appointment.
What if I don’t have insurance?
No problem. We’ll help you review options and set up an affordable plan.
Languages & access?
Bilingual staff • Accessible entrance • Free parking.
Results & follow-up
Most labs return in 2–5 days; we message you with next steps.